Investing in Missions by Investing in People
Mission Solutions requires the skills, expertise, and commitment to mission equal to that of our customers. When a federal government agency needs a team to serve as a partner in delivering mission services, most companies simply enter the job requirements into their digital rolodex and submit their best match. The problem with this approach is threefold: 1) It doesn’t account for the necessary familiarity with the federal agency—the culture, the mission, the processes and procedures that are specific to the agency; 2) The staff augmentation approach often doesn’t come with the full support of the company, with the planning, tools, guidelines and best practices that support a solution-oriented team; 3) With a lack of commitment to the mission and the company, the turnover rate increases dramatically.
Know Way. Know How.
Highlight thinks and works differently. We partner with our customers to provide services that are foundational to their mission. Our expertise in Policy Support, Strategic Communications, Grants and Loans, Acquisition Solutions Support and Training and Delivery come from within the company where we have supported over twenty different agencies throughout the federal government. We work side by side with our customers to provide mission driven solutions that allow the government to run efficiently and ultimately serve our nation.
Our subject matter experts carry the full support of our company, from launch through planning and execution to mission completion. And we come to the table with HI-WAY™, our customer-centric best practices framework that governs how we deliver our services. With experience, expertise, familiarity, and the full support of Highlight, our teams fit right in with the people working at the agency with equal devotion to the mission at hand.
Highlight Mission Solutions capabilities include:
- Policy Support
- Strategic Communications
- Acquisition Solutions Support
- Training Design and Delivery
FCC – Highlight is transforming the data platforms and information architectures of the FCC. Our dynamic team is simultaneously managing mission critical data platforms while designing and deploying the future of FCC data management. By employing the CMMI Data Management Maturity Model, we are creating a new playbook for data to enhance availability and reduce operating costs. We know the way, and we know how to translate CIO vision into enterprise reality.
SBA – Highlight is advancing the business of the SBA. Our nationwide team spans from frontline engagement with SBA loan customers to the expert management and technology consulting that shapes mission data and knowledge management. The processes and tools we built are driving the information transformation of decades of data and established a digital archive of meta-tagged information. We know the way, and we know how to design and deploy talent nationwide to deliver customer-centric government services.
USAID – Highlight is helping USAID set the new standard for international program delivery and global stakeholder collaboration. Our team is embedded within USAID as trusted experts and facilitators of USAID programs. From our deployments around the world to our collaborative engagement with stakeholders across USAID, we are making global program management efficient and seamless. We know the way, and we know how to accomplish results in complex, dispersed environments.