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Public health information is now available in an instant to citizens, with both positive and negative consequences. This is an emerging challenge for public health leaders who must break through the noise of an ever-expanding digital landscape to educate and improve American lives.

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Chatbots Gain Favor by Government Agencies

Chatbots are gaining favor by government agencies to improve service delivery. “Before COVID-19, a few leading governments were dabbling in chatbot technology, using AI to address common resident queries,” according to Government Technology, which only ...

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