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Federal agencies continuously face changing mission requirements, budgets, and scope. Whether the mission scope morphs, or unforeseen changes or events occur, or the needs rapidly scale up or down, our role as a contractor is operationalizing to meet our customers’ mission. Rapid growth
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Missions of Rapid Scaling: Seven Essential Elements
Federal agencies continuously face changing mission requirements, budgets, and scope. Whether the mission scope morphs, or unforeseen changes or events occur, or the needs rapidly scale up or down, our role as a contractor is ...
Read Post »Three Ways to Restore Public Trust in Health Information
Public health information is now available in an instant to citizens, with both positive and negative consequences. This is an emerging challenge for public health leaders who must break through the noise of an ever-expanding ...
Read Post »Federal Agencies Challenged (Again) to Improve the Customer and Citizen Experience
If you’ve interacted online with the government lately, chances are you were underwhelmed by the customer experience (CX). Presidential Executive Order 14058 hopes to change that perception, but government officials on the front lines of this initiative ...
Read Post »National Preparedness Month: Prepare to Protect
Life is full of the unexpected. Some of the unexpected can be wonderous, uplifting surprises, while other times, they are strenuous and devastating. September is widely recognized as National Preparedness Month or NPM. This year’s ...
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